How to Improve Your Saleteam's EQ

Intro Transcript

00:00 So now how do you stay emotionally relevant that's the phrase I think is

00:05 quite useful in selling because that person may actually need you to be angry

00:12 at them that person may need you to be incredibly calm and non-threatening and

00:17 small

00:26 and so once you've built comfort there's a mistake we often make and they

00:34 always talk about you have one mouth and two ears and we all say that but in

00:38 reality how many of us are actively listening to the person so most commonly

00:44 your experience is people are thinking of what to say next or they're thinking

00:50 what that means to them so I've heard that called the already always listening voice